How we handle your information

Draft for business and legal review before publication.

Information we collect

When you submit an enquiry, we may collect your name, email address, telephone number, property or service information, and any details you include in your message.

How information is used

Information is used to respond to enquiries, assess service requirements, maintain appropriate business records and improve our services. We do not sell personal information.

Forms and third-party services

Website enquiries may be processed through Brevo, Google Forms, Google reCAPTCHA or WhatsApp. These providers process information under their own privacy terms. Please avoid sending confidential documents through an initial website enquiry.

Retention and your rights

Information should be retained only for as long as reasonably necessary for the enquiry, service or applicable legal requirements. You may ask to access, correct or delete information held about you, subject to applicable obligations.

Cookies and browser storage

This website uses essential browser storage to remember whether the cookie notice has been accepted or dismissed. Additional analytics or marketing cookies should not be enabled until suitable consent controls and this notice are updated.

Contact

For privacy questions, email enquiries@propertyaccount.co.uk.