.chat-launcher{position:fixed;right:1.25rem;bottom:1.25rem;z-index:1050;display:flex;align-items:center;gap:.65rem;border:0;border-radius:999px;background:#b88746;color:#111;padding:.85rem 1.15rem;font-weight:700;box-shadow:0 12px 35px rgba(0,0,0,.28);transition:transform .2s ease,background .2s ease}.chat-launcher:hover{background:#d1a663;transform:translateY(-2px)}.chat-launcher svg{width:1.3rem;height:1.3rem}.chat-panel{position:fixed;right:1.25rem;bottom:5.3rem;z-index:1050;width:min(23rem,calc(100vw - 2rem));max-height:min(38rem,calc(100vh - 7rem));display:none;flex-direction:column;overflow:hidden;border:1px solid rgba(184,135,70,.35);border-radius:1rem;background:#fff;color:#181818;box-shadow:0 18px 55px rgba(0,0,0,.3)}.chat-panel.open{display:flex}.chat-header{display:flex;align-items:center;justify-content:space-between;padding:1rem 1.1rem;background:#111;color:#fff}.chat-header div{display:flex;align-items:center;gap:.65rem}.chat-status{width:.55rem;height:.55rem;border-radius:50%;background:#3dc77a;box-shadow:0 0 0 4px rgba(61,199,122,.15)}.chat-header strong{display:block}.chat-header small{display:block;color:#d8d8d8}.chat-close{border:0;background:transparent;color:#fff;font-size:1.5rem;line-height:1}.chat-messages{display:flex;flex-direction:column;gap:.75rem;overflow-y:auto;padding:1rem;background:#f7f4ef}.chat-message{max-width:88%;margin:0;padding:.75rem .85rem;border-radius:.85rem;line-height:1.45}.chat-message.bot{align-self:flex-start;background:#fff;border:1px solid #e5ded4}.chat-message.user{align-self:flex-end;background:#191919;color:#fff}.chat-options{display:grid;gap:.5rem;padding:0 1rem 1rem;background:#f7f4ef}.chat-option{width:100%;border:1px solid #b88746;border-radius:.6rem;background:#fff;color:#181818;padding:.65rem .75rem;text-align:left;font-weight:600}.chat-option:hover{background:#fff7e9}.chat-whatsapp{display:block;margin:.2rem 1rem 1rem;border-radius:.6rem;background:#168b51;color:#fff!important;padding:.75rem;text-align:center;font-weight:700;text-decoration:none}.chat-note{margin:0;padding:0 1rem 1rem;background:#f7f4ef;color:#5b554d;font-size:.78rem;line-height:1.4}@media(max-width:575px){.chat-launcher{right:.8rem;bottom:.8rem}.chat-panel{right:.75rem;bottom:4.8rem;width:calc(100vw - 1.5rem);max-height:calc(100vh - 6rem)}}